Conditions of Use
Conditions of Use
General terms and conditions for hotel accommodation contracts I. Scope 1. These terms and conditions apply to hotel accommodation contracts as well as all other services and deliveries provided by the hotel for the guest. 2. Deviating provisions, even if they are contained in the general terms and conditions of the guest or the customer, do not apply unless they are expressly recognized by the hotel in writing. II. Conclusion of contract, contract partners 1. In response to a booking request from the guest, a hotel accommodation contract (hereinafter referred to as “contract”) is concluded between the respective operating company of the hotel and the guest with a corresponding booking confirmation from the hotel. 2. The contracting parties are the hotel and the guest. If a third party makes the booking for the guest, he is liable to the hotel as the customer together with the guest as joint debtor for all obligations under the contract, provided that the hotel has a corresponding declaration by the customer. Regardless of this, every customer is obliged to forward all information relevant to the booking, in particular these general terms and conditions, to the guest. 3. The subletting and re-letting of the leased rooms as well as their use for purposes other than accommodation require the prior written consent of the hotel. III. Services, prices, payment, offsetting 1. The hotel is obliged to keep the rooms booked by the guest available in accordance with these general terms and conditions and to provide the agreed services. 2. The guest is obliged to pay the applicable or agreed hotel prices for rooms provided and for other services used by him. This also applies to services and expenses of the hotel towards third parties initiated by the guest or the customer. The agreed prices include the respective statutory sales tax. If the period between the conclusion of the contract and the arrival of the guest exceeds four months and the statutory sales tax or any applicable local taxes and duties increase after the conclusion of the contract or if local taxes and duties are newly introduced, the hotel reserves the right to increase the agreed prices by To increase the amount by which the applicable sales tax or local taxes and duties have increased or by the amount of the newly introduced local taxes and duties. 3. The hotel can make its consent to a reduction in the number of reserved rooms, the hotel's services or the guest's length of stay, as requested by the guest after the conclusion of the contract, dependent on the price of the room and / or other hotel services elevated. 4. Hotel invoices are due for payment immediately upon receipt without any deductions. The hotel can demand immediate payment of due claims from the guest at any time. The guest is in default at the latest if he does not make payment within 30 days of the due date and receipt of an invoice; this only applies to a guest who is a consumer if these consequences have been specifically pointed out in the invoice. The hotel can charge a reminder fee of € 5.00 for each reminder after the occurrence of default. 5. The hotel is entitled to request an appropriate advance payment or security deposit in the form of a credit card guarantee, a deposit or the like from the guest upon conclusion of the contract. The amount of the advance payment and the payment dates can be agreed in writing in the contract. 6. In justified cases, e.g. payment arrears by the guest or extension of the scope of the contract, the hotel is entitled to make an advance payment or security deposit within the meaning of the preceding paragraph 5 or an increase in the advance payment or security deposit agreed in the contract up to the beginning of the stay, even after the contract has been concluded to demand the full agreed remuneration. 7. The hotel is also entitled to demand an appropriate advance payment or security deposit from the guest at the beginning of and during the stay within the meaning of paragraph 5 above for existing and future claims from the contract, insofar as this is not already in accordance with paragraph 5 above and / or Paragraph 6 has been performed. 8. The guest can only offset an undisputed or legally established claim against a claim by the hotel. IV. Withdrawal by the guest, cancellation 1. The hotel grants the guest the right to withdraw at any time. The following provisions apply: a) In the event that the guest withdraws from the booking, the hotel is entitled to appropriate compensation. b) The hotel has the option of claiming compensation from the guest in the form of a flat rate compensation instead of a specifically calculated compensation. The compensation flat rate is 80% of the contractually agreed price for overnight stays with breakfast, 70% of the contractually agreed price for overnight stays with half board and 60% of the contractually agreed price for overnight stays with full board arrangements. The guest is at liberty to prove that the hotel has not suffered any damage or that the damage incurred by the hotel is less than the required flat-rate compensation. c) If the hotel specifically calculates the compensation, the amount of the compensation shall not exceed the amount of the contractually agreed price for the service to be provided by the hotel, less the value of the expenses saved by the hotel as well as what the hotel can use for other purposes who purchases hotel services. 2. The above regulations on compensation apply accordingly if the guest does not use the booked room or the booked services without notifying the hotel in good time. 3. If the hotel has given the guest an option in the contract to withdraw from the contract within a certain period of time without any further legal consequences, the hotel is not entitled to any compensation. The receipt by the hotel is decisive for the timeliness of the declaration of withdrawal. The guest must declare the withdrawal in writing. V. Withdrawal by the hotel 1. If the guest has been granted the right to withdraw free of charge in accordance with Section IV, Paragraph 3, the hotel is also entitled to withdraw from the contract within the agreed period if there are inquiries from other guests about the booked rooms and the guest on request of the hotel does not waive its right of withdrawal free of charge in accordance with Section IV, Paragraph 3. 2. If an agreed advance payment or a security deposit requested in accordance with Section III, Paragraphs 5 and / or 6 is not made even after a grace period set by the hotel has expired, the hotel is also entitled to withdraw from the contract. 3. The hotel is also entitled to withdraw from the contract, in particular if • force majeure or other circumstances for which the hotel is not responsible make it impossible to fulfill the contract; • Rooms with misleading or false information about essential facts, e. B. relating to the person of the guest or the purpose; • the hotel has justified reason to believe that the use of the hotel's service could endanger the smooth business operations, security or public image of the hotel, without this being attributable to the hotel's sphere of control or organization; • there is an unauthorized subletting or re-letting in accordance with Section II, Paragraph 3; • there is a case of Section VI, Paragraph 3; • the hotel becomes aware of circumstances that the guest's financial circumstances have worsened significantly after the conclusion of the contract, in particular if the guest does not settle claims due by the hotel or does not provide sufficient security and therefore the hotel's payment claims appear to be endangered; • the guest has filed an application for the opening of insolvency proceedings against his assets, submitted an asset report in accordance with Section 802c of the Code of Civil Procedure, initiated an out-of-court debt settlement procedure or suspended his payments; • Insolvency proceedings are opened against the guest's assets or the opening of the same is refused due to lack of assets. 4. The hotel must inform the guest immediately in writing of the exercise of the right of withdrawal. 5. In the aforementioned cases of withdrawal, the guest has no right to compensation. VI. Arrival and departure 1. The guest is not entitled to the provision of certain rooms, unless the hotel has confirmed the provision of certain rooms in text form. 2. Booked rooms are available to the guest from 3 p.m. on the agreed arrival date. The guest is not entitled to earlier availability. 3. Booked rooms must be used by the guest by 6:00 p.m. on the agreed arrival date at the latest. Unless a later arrival time has been expressly agreed, the hotel has the right to reassign booked rooms after 6 p.m. without the guest being able to derive any claims for compensation. The hotel has the right to withdraw from the contract. 4. Rooms must be vacated and made available to the hotel no later than 11:00 am on the agreed departure date. Thereafter, the hotel can charge the daily room rate for the additional use of the room up to 6 p.m. in addition to the damage it incurs as a result, from 6 p.m. 100% of the full applicable room price. The guest is free to prove to the hotel that the hotel incurred no or significantly less damage. VII. Liability of the hotel, statute of limitations 1. Should disruptions or deficiencies in the hotel's services occur, the hotel will endeavor to remedy the situation upon immediate complaint by the guest. If the guest culpably fails to notify the hotel of a defect, there is no entitlement to a reduction in the contractually agreed fee. 2. The hotel is liable in accordance with the statutory provisions for all damage resulting from injury to life, limb and health as well as in the event that the hotel accepts a guarantee and for fraudulently concealed defects. 3. The hotel is only liable for all other damage that is not covered by Clause VII, Paragraph 2 and that is caused by slightly negligent behavior on the part of the hotel, its legal representatives or its vicarious agents if this damage is due to a breach of an obligation typical of the contract are due. In these cases, liability is limited to the foreseeable damage typical of the contract. 4. The above limitations of liability apply to all claims for damages regardless of their legal basis, including claims from tort. The above limitations and exclusions of liability also apply in cases of any damage claims by a guest against employees or vicarious agents of the hotel. They do not apply in cases of liability for a defect after assuming a guarantee for the quality of a thing or a work, in the case of fraudulently concealed errors or in the event of personal injury. 5. The hotel is liable to the guest for items brought in according to the statutory provisions, ie up to one hundred times the accommodation price, but up to a maximum of € 3,+4998612166. For valuables (cash, jewelry, etc.) this liability is limited to € +4998612166. The hotel recommends that you make use of the storage facility in the central hotel safe. 6. If the guest is provided with a parking space in the hotel garage or on a hotel parking lot, even for a fee, this does not constitute a safekeeping agreement. There is no monitoring obligation of the hotel. The hotel is not liable in the event of loss of or damage to motor vehicles parked or maneuvered on the hotel property and their contents, unless the hotel, its legal representatives or its vicarious agents are responsible for intent or gross negligence. In this case, the damage must be reported to the hotel at the latest when leaving the hotel property. 7. Wake-up calls are carried out by the hotel with great care. Claims for damages, except for gross negligence or intent, are excluded. 8. Messages, mail and merchandise deliveries for guests are handled with care. The hotel will deliver, store and - on request - forward the same for a fee and, on request, also for lost and found items. Claims for damages, except for gross negligence or intent, are excluded. After a storage period of one month at the latest, the hotel is entitled to hand over the aforementioned items to the local lost property office, charging a reasonable fee. 9. Claims for damages by the guest expire at the latest after two years from the time at which the guest becomes aware of the damage, or regardless of this knowledge, at the latest after three years from the time of the damaging event. This does not apply to liability for damage to life, limb or health or to other damage based on an intentional and grossly negligent breach of duty by the hotel, a legal representative or vicarious agent of the hotel. VIII. Final provisions 1. Changes or additions to the contract, the acceptance of applications or these general terms and conditions for hotel accommodation should be made in text form. Unilateral changes or additions by the guest are ineffective. 2. The place of fulfillment and payment is the seat of the hotel. 3. The place of jurisdiction is - if the contractual partner of the hotel is a businessman or a legal entity under public law - the seat of the hotel. If the contractual partner of the hotel does not have a general place of jurisdiction in Germany, the place of jurisdiction is the seat of the hotel. However, the hotel is also entitled to bring legal action and other legal proceedings to the general place of jurisdiction of the guest. The hotel is neither willing nor obliged to take part in dispute settlement proceedings before a consumer arbitration board. 4. The law of the Federal Republic of Germany applies to the exclusion of the UN sales law. 5. Should individual provisions of these general terms and conditions for hotel accommodation be or become ineffective or void, this shall not affect the validity of the remaining provisions. In addition, the statutory provisions apply. Status: March 2019 General Terms and Conditions for Events I. Scope 1. These terms and conditions apply to the temporary provision of conference, banquet and event rooms of the hotel for the implementation of events such as conferences, banquets, seminars, meetings and other events as well as for all related other services and deliveries by the hotel, in particular room bookings. 2. Deviating provisions, even if they are contained in the general terms and conditions of the contractual partner, do not apply unless they are expressly recognized by the hotel in writing. II. Conclusion of contract, contract partners 1. The event contract (hereinafter referred to as “contract”) comes into being when the customer accepts the offer made by the hotel. The parties to this contract are the hotel and the customer. If the customer concludes the contract on behalf of a third party, it is not he but the third party who becomes the contracting party of the hotel; the customer must inform the hotel of this in good time prior to the conclusion of the contract and notify the hotel of the name and address of the actual contractual partner. 2. If the customer concludes the contract in the name of the third party or if the third party has commissioned a commercial agent or organizer to process the contract, the customer, agent or organizer are jointly and severally liable with the third party who becomes the contractual partner for all obligations arising from the contract as long as the hotel has corresponding declarations from the customer, agent or organizer. Irrespective of this, the customer is obliged to forward all information relevant to the booking, in particular these general terms and conditions, to the third party. 3. The subletting or re-letting of the leased rooms, areas or showcases as well as invitations to job interviews, sales or similar events require the hotel's prior written consent. III. Services, prices, payment, offsetting 1. The hotel is obliged to provide the ordered and promised services in accordance with these general terms and conditions. 2. The contractual partner is obliged to pay the hotel's agreed or applicable prices for these services. This also applies to services and expenses of the hotel towards third parties in connection with the event and initiated by the contractual partner, in particular also for claims from copyright collecting societies. The agreed prices include the respective statutory sales tax. If the period between the conclusion of the contract and the fulfillment of the contract exceeds four months and the statutory sales tax increases after the conclusion of the contract, the hotel reserves the right to increase the agreed prices by the amount by which the applicable sales tax has increased. In addition, the contractual partner is liable for the payment of all food and drinks ordered by the event participants as well as other costs caused by the event participants. 3. Hotel invoices are due for payment immediately upon receipt without any deductions. The hotel can demand immediate payment of due claims from the contractual partner at any time. The contractual partner is in default at the latest if he does not make payment within 30 days of the due date and receipt of an invoice; this only applies to a contractual partner who is a consumer if these consequences have been specifically pointed out in the invoice. The hotel can charge a reminder fee of € 5.00 for each reminder after the occurrence of default. 4. When the contract is concluded, the hotel is entitled to request an appropriate advance payment or security deposit in the form of a credit card guarantee, a deposit or the like from the contractual partner. The amount of the advance payment and the payment dates can be agreed in writing in the contract. 5. In justified cases, e.g. B. If the customer is in arrears or extends the scope of the contract, the hotel is entitled to make an advance payment or security deposit within the meaning of paragraph 4 above or an increase in the advance payment or security deposit agreed in the contract up to the full agreed remuneration, even after the conclusion of the contract up to the start of the event desire. 6. The contractual partner can only offset an undisputed or legally established claim against a claim by the hotel. IV. Withdrawal by the contractual partner, cancellation 1. The hotel grants the contractual partner the right to withdraw at any time. The following conditions apply to this: a) In the event that the contractual partner withdraws from the reservation, the hotel is entitled to appropriate compensation. b) The hotel has the option of claiming compensation from the contractual partner in the form of a flat rate compensation instead of specifically calculated compensation. In the event of withdrawal up to 60 days before the event, the flat-rate compensation is 50% of the contractually agreed amount for the event, in particular for the provision of hotel premises, hotel rooms and the provision of food and beverages. In the event of withdrawal less than 60 days before the event, the flat-rate compensation is 80% of the contractually agreed amount for the event, in particular for the provision of hotel rooms, hotel rooms and the provision of food and drinks. The contractually agreed amount is calculated based on the number of agreed participants. If no amount for food and drinks has been contractually agreed, the flat rate will be based on the lowest price 3-course menu of the currently valid event offer. The contractual partner is free to provide evidence that the hotel has not suffered any damage or that the damage incurred by the hotel is lower than the flat-rate compensation demanded. c) If the hotel specifically calculates the compensation, the maximum amount of the compensation is the amount of the contractually agreed price for the service to be provided by the hotel less the value of the expenses saved by the hotel as well as what the hotel receives through other uses of the Acquires hotel services. 2. The above provisions on compensation apply accordingly if the contractual partner does not make use of the services booked without notifying the hotel in good time. 3. If the hotel has given the contractual partner an option to withdraw from the contract within a certain period of time without any further legal consequences, the hotel is not entitled to any compensation. The receipt by the hotel is decisive for the timeliness of the declaration of withdrawal. The contractual partner must declare the withdrawal in writing. V. Withdrawal by the hotel 1. If the contractual partner has been granted a free right of withdrawal in accordance with Section IV, Paragraph 3, the hotel is also entitled to withdraw from the contract within the agreed period if there are inquiries from other guests and customers about the rooms and event rooms booked and the contractual partner does not waive his right of withdrawal free of charge in accordance with Section IV, Paragraph 3 upon request by the hotel. 2. If an agreed advance payment or a security deposit requested in accordance with Section III, Paragraph 5 above is not made even after a reasonable grace period set by the hotel has expired, the hotel is also entitled to withdraw from the contract. 3. Furthermore, the hotel is entitled to withdraw from the contract for an important reason, in particular if • force majeure or other circumstances for which the hotel is not responsible make it impossible to fulfill the contract; • Events with misleading or false information about essential facts, e. B. the organizer or the purpose; • the hotel has justified cause to believe that the event may endanger the smooth business operations, security or public image of the hotel without this being attributable to the hotel's sphere of control or organization; • there is unauthorized subletting or re-letting within the meaning of Section II, Paragraph 3; • there is a case of Section VI, Paragraph 3; • the hotel becomes aware of circumstances that the financial circumstances of the contractual partner have deteriorated significantly after the conclusion of the contract, in particular if the guest does not settle claims due by the hotel or does not provide sufficient security and therefore the hotel's payment claims appear to be endangered; • the contractual partner has filed an application for the opening of insolvency proceedings against his assets, has submitted an asset report in accordance with Section 802c of the Code of Civil Procedure, has initiated an out-of-court debt settlement procedure or has suspended his payments; • Insolvency proceedings are opened against the contract partner's assets or the opening of the same is refused due to lack of assets. 4. The hotel must inform the contractual partner of the exercise of the right of withdrawal immediately in writing. 5. In the aforementioned cases of withdrawal, the contractual partner has no right to compensation. VI. Arrival and departure 1. The contractual partner does not acquire a right to the provision of certain rooms, unless the hotel has confirmed the provision of certain rooms in text form. 2. Booked rooms are available to the contractual partner from 3 p.m. on the agreed arrival date. He is not entitled to earlier availability, unless he has agreed this with the hotel in writing. 3. Booked rooms must be used by the contractual partner or the relevant event participants by 6:00 p.m. on the agreed arrival date at the latest. Unless a later arrival time has been expressly agreed, the hotel has the right to reassign booked rooms after 6 p.m. without the contractual partner being able to derive any claims for compensation. The hotel has the right to withdraw from the contract. 4. Rooms must be vacated and made available to the hotel no later than 11:00 am on the agreed departure date. Thereafter, the hotel can charge the daily room rate for the additional use of the room up to 6 p.m. in addition to the damage it incurs as a result, from 6 p.m. 100% of the full applicable room price. The contracting party is free to prove to the hotel that the hotel incurred no or significantly less damage. VII. Changes to the number of participants and the time of the event 1. The contractual partner is obliged to inform the hotel of the expected number of participants when ordering. The final number of participants must be communicated to the hotel in writing no later than four working days before the date of the event in order to ensure careful preparation. A change in the number of participants by more than 5% requires the consent of the hotel. 2. When calculating the services provided by the hotel based on the number of registered people (such as hotel rooms, food and drinks), the actual number of people will be calculated if the registered and contractually agreed number of participants increases. If the contractually agreed number of participants is reduced by more than 5%, the hotel is entitled to invoice the contractually agreed number of participants minus 5%. 3. If the number of participants is reduced by more than 10%, the hotel is entitled to increase the agreed prices appropriately and to swap the confirmed rooms, unless this cannot be expected of the contractual partner. The hotel can also change the prices if the contractual partner subsequently wishes to change the number of participants, the hotel's services or the duration of the event and the hotel agrees to this. If a definable part of a booked event is not used, the hotel can demand appropriate compensation for the part not called up in accordance with the provisions of Section IV, Paragraph 1 a) to c). 4. The contract partner is free to prove that the hotel has a higher share of saved expenses. 5. If the agreed start or end times of the event are postponed without the hotel's prior written consent, the hotel can charge additional costs for the provision of staff and equipment, unless the hotel is responsible for the postponement. 6. In the case of events that go beyond 11 p.m., the hotel can, unless otherwise agreed, settle the personnel expenses from this point in time on the basis of individual evidence. Furthermore, the hotel can pass on travel costs to employees based on individual evidence if they have to return home after public transport has closed. VIII. Bringing food and drinks The contractual partner may only bring food and drinks to events by agreement with the hotel, which should be in writing. In these cases, the hotel may charge a service fee to cover overhead costs. IX. Handling of the event 1. Insofar as the hotel procures technical and other equipment from third parties for the contractual partner at the latter's request, it acts in the name of, on behalf of and for the account of the contractual partner. The contractual partner is liable for careful handling and proper return. He releases the hotel from all claims by third parties from the provision of these facilities. 2. The use of the customer's or organizer's own electrical systems and devices using the hotel's power grid requires the hotel's prior written consent. Any malfunctions or damage to the technical systems of the hotel caused by the use of these devices and systems are at the expense of the contractual partner, unless the hotel is responsible for them. The hotel can record and calculate the electricity costs incurred as a result of its use. 3. With the consent of the hotel, the contractual partner is entitled to use its own telephone, fax and data transmission equipment. The hotel can charge connection and connection fees for this. If corresponding hotel systems remain unused due to the connection of the contractual partner's own systems, an appropriate loss compensation can be charged. 4. The hotel will endeavor to remedy disruptions in the technical or other equipment made available by the hotel immediately upon notification of the contractual partner. Payments cannot be withheld or reduced if the hotel is not responsible for these disruptions. 5. The contractual partner must obtain all official permits that may be necessary for the implementation of the event at its own expense. He is responsible for compliance with these permits and all other public law regulations in connection with the event. If the contractual partner transfers the provision of services within the framework of the event (such as construction work, etc.) to third parties, the contractual partner must ensure compliance with all relevant occupational health and safety regulations. 6. The contractual partner is responsible for handling the formalities and invoices required within the framework of the self-arranged music performance and sound reinforcement with the responsible institutions (e.g. GEMA). 7. The contractual partner may only use the name and trademark of the hotel in the context of advertising its event after prior consultation with the hotel. X. Items brought with you 1. Exhibition items or other items, including personal items, that you bring with you are at the risk of the contractual partner in the event rooms or in the hotel. The hotel assumes no liability for loss, destruction or damage, except in the case of gross negligence or intent on the part of the hotel. This does not include damage resulting from injury to life, limb or health. In addition, all cases in which safekeeping is a contract-typical obligation due to the circumstances of the individual case are excluded from this exemption from liability. The hotel is entitled to request official proof of this. If such evidence is not provided, the hotel is entitled to remove material that has already been brought in at the customer's expense. Because of possible damage, the setting up and attachment of objects must be agreed with the hotel in advance. 3. The exhibition or other objects brought along are to be removed immediately after the end of the event. The hotel may remove and store items left behind at the expense of the contractual partner. If the removal is associated with a disproportionate amount of effort, the hotel can leave the items in the event room and charge the respective room rent for the duration of the stay. The contractual partner reserves the right to provide evidence of lower damage and the hotel to provide evidence of higher damage. 4. Packaging material (cardboard boxes, boxes, plastic, etc.) that arises in connection with the delivery of the event by the contractual partner or third parties must be disposed of by the contractual partner. Should the organizer leave packaging material behind in the hotel, the hotel is entitled to dispose of them at the expense of the contractual partner. XI. Liability of the contractual partner 1. The contractual partner is liable for all damage to buildings or inventory caused by event participants or event visitors, employees, other third parties in his area or himself or his legal representatives and vicarious agents. 2. The hotel can require the contractual partner to provide appropriate securities (eg insurance, deposits, guarantees) to protect against possible claims for damage. XII. Liability of the hotel, statute of limitations 1. Should disruptions or deficiencies in the hotel's services occur, the hotel will endeavor to remedy the situation upon immediate notification of the contractual partner. If the contractual partner culpably fails to notify the hotel of a defect, there is no entitlement to a reduction in the contractually agreed fee. 2. The hotel is liable in accordance with the statutory provisions for all damage resulting from injury to life, limb and health as well as in the event that the hotel accepts a guarantee and for fraudulently concealed defects. 3. The hotel is only liable for all other damage that is not covered by Section XII, Paragraph 2 and is caused by slightly negligent behavior on the part of the hotel, its legal representatives or its vicarious agents if this damage can be traced back to a breach of a contractual obligation . In these cases, liability is limited to the foreseeable damage typical of the contract. 4. The above limitations of liability apply to all claims for damages regardless of their legal basis, including claims from tort. The above limitations and exclusions of liability also apply in the event of any claims for damages by a contractual partner against employees or vicarious agents of the hotel. 5. The hotel is liable to the contractual partner for items brought in according to the statutory provisions, ie up to one hundred times the accommodation price, but up to a maximum of € 3,+4998612166. Liability for valuables (cash, jewelry, etc.) is limited to € +4998612166. The hotel recommends that you make use of the option of storing items in your room or central hotel safe. 6. Insofar as the contractual partner is provided with a parking space in the hotel garage or on a hotel car park, even for a fee, this does not constitute a safekeeping agreement. There is no monitoring obligation of the hotel. The hotel is not liable for loss of or damage to vehicles parked or maneuvered on the hotel property and their contents, unless the hotel is responsible for intent or gross negligence. This also applies to vicarious agents of the hotel. The damage must be reported to the hotel at the latest when leaving the hotel property. 7. Wake-up calls are carried out by the hotel with great care. Claims for damages, except for gross negligence or intent, are excluded. 8. Messages, mail and shipments of goods for the contractual partner and the participants in the event will be handled with care. The hotel will deliver, store and - on request - forward the same for a fee and, on request, also for lost and found items. Claims for damages, except for gross negligence or intent, are excluded. After a storage period of one month at the latest, the hotel is entitled to hand over the aforementioned items to the local lost property office, charging a reasonable fee. 9. Claims for damages by the contractual partner expire no later than two years from the time at which the contractual partner becomes aware of the damage or, regardless of this knowledge, no later than three years from the time of the damaging event. This does not apply to liability for damage to life, limb or health or to other damage based on an intentional and grossly negligent breach of duty by the hotel, a legal representative or vicarious agent of the hotel. XIII. Final provisions 1. Changes or additions to the contract, the acceptance of applications or these general terms and conditions for events should be made in text form. Unilateral changes or additions by the contractual partner are ineffective. 2. The place of fulfillment and payment is the seat of the hotel. 3. The place of jurisdiction - if the contractual partner of the hotel is a merchant or a legal entity under public law - is the registered office of the hotel. If the contractual partner of the hotel does not have a general place of jurisdiction in Germany, the place of jurisdiction is the seat of the hotel. However, the hotel is entitled to bring legal action and other legal proceedings to the general place of jurisdiction of the contractual partner. The hotel is neither willing nor obliged to take part in dispute settlement proceedings before a consumer arbitration board. 4. The law of the Federal Republic of Germany applies to the exclusion of the UN sales law. 5. Should individual provisions of these general terms and conditions for events be or become ineffective or void, this shall not affect the validity of the remaining provisions. In addition, the statutory provisions apply. Status: March 2019 General Terms and Conditions of the Hotel Accommodation Contract I. Scope 1. These General Terms and Conditions apply for the Hotel Accommodation Contract as well as all other services and supplies rendered to the Guests by the Hotel. 2. Derogating terms and conditions, even if included in the General Terms and Conditions of the Guest or the Ordering Party, shall not apply unless expressly acknowledged in text form by the hotel. II. Conclusion of Contract, Contractual Partner 1. Upon the Guest's request for reservation, a hotel accommodation contract comes into existence upon the Hotel's corresponding confirmation of the reservation (hereinafter referred to as “Contract”) between the respective operating company of the Hotel and the guest. 2. Contractual partners are the hotel and the guest. If a third party has made the reservation on behalf of the Guest, this party shall be liable to the Hotel jointly and severally together with the Guest for all obligations arising from the Contract if the Hotel has been submitted a corresponding declaration given by the Ordering Party . Independent of this, any ordering party is obliged to pass on all booking-related information to the guest, in particular the present General Terms and Conditions. 3. Sub-letting and re-letting of rooms let as well as their use for purposes other than accommodation shall require the hotel's prior consent in text form. III. Services, prices, payment, set-off 1. The hotel is obliged to have the booked rooms available according to the present General Terms and to render the services agreed. 2. The Guest is obliged to pay the prices applying to or agreed on for provision of accommodation and additional services he / she has used. This also applies to third-party services and expenses which are incurred to the hotel by the guest or the ordering party. The agreed prices shall be understood inclusive of VAT. If the period elapsing between conclusion of the contract and arrival of the Guest exceeds four months and after conclusion of the contract VAT at the statutory rate or any applicable local taxes and levies increase or new local taxes and levies are introduced, the hotel reserves the right to increase the agreed prices by the amount by which the applicable VAT or local taxes and levies have increased or by the amount equal to the new local taxes and levies. 3. The Hotel may make its consent to a reduction in the number of booked rooms, the service of the Hotel or the duration of the Guests' stay conditional on an increase in the price for the rooms and / or for the other services of the Hotel. 4. Upon receipt, invoices issued by the hotel shall become due for payment immediately, without deduction. The hotel may at any time request the guest to pay claims due for payment without undue delay. The guest shall be in default at the latest upon failure to pay within 30 days after the due date and receipt of an invoice. This shall apply to a guest who is consumer only if these consequences have been specified in the invoice For each reminder sent after default occurs, the hotel may charge a reminder fee in the amount of € +4998612166. The hotel is entitled to request from the contractual partner, on conclusion of the contract or later, a reasonable advance payment or security in the form of a credit card guarantee, downpayment or similar. The amount of the advance payment and the payment dates may be agreed in the contract in text form. 6. In justified cases, eg payment arrears of the guest or expansion of the contractual scope, the hotel is entitled to request, also after conclusion of the contract up to the commencement of the stay, an advance payment or furnishing of security within the meaning of clause 5 above or the increase in the advance payment or security agreed in the contract up to the full agreed remuneration. 7. The Hotel is further entitled, at the beginning of and during the Guest's stay, to request a reasonable advance payment or furnishing of security within the meaning of clause 5 above for existing and future claims under the Contract unless such advance payment or furnishing of security has already been effected in accordance with clause 5 and / or clause 6 above. 8. The Guest shall be entitled to set off a claim of the Hotel only with unappealable and final res judicata claims. IV. Rescission by the Guest, cancellation 1. The Hotel grants to the Guest the right to rescind the Contract at any time subject to the following conditions: a) If the Guest rescinds the booking, the Hotel shall be entitled to reasonable compensation. b) The hotel may elect to claim from the guest damage compensation in the form of a lump-sum compensation amount instead of a specifically calculated compensation. The lump-sum compensation shall amount to 80% of the contractually agreed price for overnight accommodation with breakfast, 70% of the contractually agreed price for overnight accommodation with half-board and 60% of the contractually agreed price for overnight accommodation with room and full board arrangements. The guest shall be free to prove that the hotel has not suffered any damage, or that the damage incurred to the hotel amounts to less than the lump-sum compensation claimed. c) If the hotel calculates the damage specifically, the amount of such reasonable damage may total as a maximum the contractually agreed price for the services to be rendered by the hotel, less the value of the expenses saved by the hotel as well as the amount accruing to the hotel from supplies and services rendered to any other contractual partners instead. 2. The above provisions on the compensation shall apply mutatis mutandis if the guest does not make use of the booked room or the booked services and fails to notify this fact to the hotel in due time. 3. If the hotel has granted to the guest an option to rescind the contract within a certain period without any further legal consequences, the hotel shall not be entitled to any compensation. For the question of whether the declaration of rescission is made in due time, receipt thereof at the hotel shall be decisive. The Guest has to declare the rescission in writing text form. V. Rescission by the Hotel 1. If a rescission right free of charge has been granted to the Guest according to IV clause 3, the Hotel shall likewise be entitled to rescind the contract within the agreed period in the event that other guests inquire for the booked rooms and the Guest does not waive his / her rescission right free of charge pursuant to IV clause 3 after being requested to do so by the hotel. 2. If an agreed advance payment or security, or such advance payment or security as requested pursuant to III clause 5 and / or 6, is not performed, also after expiry of a grace period set by the hotel, the hotel shall also be entitled to rescind the contract. 3. Moreover, the hotel is entitled to rescind the contract in particular if • force majeure or other circumstances not attributable to the hotel make it impossible to perform the contract; • misleading or incorrect statements of material facts have been used in booking rooms, for example with respect to the identity of the guest or the purpose; • the hotel has good reason to assume that the guest's use of the hotel's services may jeopardize the hotel's smooth business operations, safety, or reputation in the public, without such matters being attributable to the hotel's scope of control or organization; • unauthorized sub-letting or re-letting according to II clause 3 exists; • a case of VI clause 3 exists; • the hotel has gained knowledge of the fact that the financial situation of the guest has considerably worsened after conclusion of contract, in particular if the guest does not settle due claims of the hotel or does not provide sufficient security and as a result payment claims of the hotel appear to be jeopardized; • the guest has filed an application for the opening of insolvency proceedings on his / her assets, submitted an asset report pursuant to section 802c of the German Code of Civil Procedure (Civil Procedure Code - ZPO), initiated extra judicial proceedings for the settlement of debts or suspended his / her payments; • Insolvency proceedings are opened on the assets of the guest or the opening of insolvency proceedings is rejected for lack of assets. 4. The hotel is obliged to inform the guest in text form of the exercise of the right of rescission without undue delay. 5. In the above cases of rescission, the Guest shall not be entitled to compensation for damage. VI. Arrival and departure 1. The guest is not entitled to the provision of specific rooms unless the hotel has confirmed the provision of specific rooms in text form. 2. Booked rooms shall be available to the guest from 3.00 pm on the agreed date of arrival. The guest shall not be entitled to earlier provision. 3. Booked rooms shall be claimed by the Guest on the agreed date of arrival by 6.00 pm at the latest. Unless a later time of arrival has expressly been agreed, the hotel shall have the right, after 6.00 pm, to place the booked rooms with other guests, without the guest being able to claim any compensation as a result. In this regard the hotel is entitled to rescission. 4. On the agreed date of departure, the rooms shall be vacated and placed at the hotel's free disposal by 11.00 pm at the latest. For rooms not vacated by then, the hotel may charge, beyond the damage incurred to it thereby, until 6.00 pm the daily room rate for the additional use of the room and from 6.00 pm 100% of the full applicable price for board and lodging. The guest is free to prove to the hotel that no damage or a considerably lower damage was incurred to the hotel. VII. Liability of the hotel, limitation 1. In the event of any disruption to or defects in the services of the hotel, the hotel shall endeavor to remedy the same as notified by the guest without undue delay. If the guest culpably fails to notify the hotel of a defect, this shall not establish the right to reduce the contractually agreed remuneration. 2. Subject to the statutory provisions, the hotel shall be liable for all damage arising from injury to life, limb and health as well as in the case of a guarantee given by the hotel and for malicious non-disclosure of defects. 3. For all other damage not covered by VII clause 2 and caused by slight negligence on the part of the hotel, its legal representatives or its agents, the hotel shall be liable only if such damage is attributable to a typical contractual obligation. In these cases liability shall be limited to the damage typically foreseeable for this contract type. 4. The foregoing limitations of liability shall apply to all damage claims, irrespective of their legal ground, including claims in tort. The foregoing limitations and exclusions of liability shall also apply to any claims for damages of a guest against employees or agents of the hotel. They shall not apply in the cases of liability for a defect if a guarantee for the quality of an object or work has been given or in cases of fraudulently concealed defects or injury to persons. 5. For items brought in, the hotel is liable to the Guest subject to the statutory provisions, ie up to 100 times the room rate, however, up to a maximum of € 3,+4998612166. For valuables (cash, jewelery etc.), liability shall be limited to € +4998612166. The Hotel recommends depositing items in the room safe or central hotel safe. 6. If the guest is provided with a parking space in the garage or the car park of the hotel, even against payment, this shall not constitute the conclusion of a contract of bailment. The hotel shall not have any surveillance obligations for the vehicles. If vehicles or the contents of vehicles parked or otherwise situated on the hotel premises are lost or damaged, the hotel shall not be liable unless the hotel, its legal representatives or its agents have caused such damage by intent or gross negligence. In this case, the damage must be asserted to the hotel on departure from the hotel at the latest. 7. Wake-up services shall be performed by the hotel with the utmost care. Claims for damages shall be excluded except in cases of gross negligence or intent. 8. The hotel shall treat with care messages, mail and consignment of goods for the guests. The hotel shall ensure delivery, storage and, upon request and against payment, forwarding of the same as well as of found items upon inquiry. Claims for damages shall be excluded except in cases of gross negligence or intent. The hotel is entitled to hand over the aforementioned items to the local lost property office after a storage period of one month at the latest, charging a reasonable fee. 9. The Guest's claims for damages shall fall under the statute of limitations no later than two years from the time the Guest obtains knowledge of the damage, or, irrespective of such knowledge, no later than three years from the damaging event. This shall not apply to liability for damages arising from injury to life or limb as well as for any other damage based on a breach of duty through intent or gross negligence on the part of the hotel, a legal representative or an agent of the hotel. VIII. Final provisions 1. Changes or amendments to the contract, in the acceptance of the offer or to these General Terms and Conditions for the Hotel Accommodation Contract shall be made in text form. Any unilateral changes or modifications on the part of the Guest shall be invalid. 2. Place of performance and payment shall be the registered office of the hotel. 3. The place of jurisdiction - if the contractual partner of the hotel is a merchant or a public-law legal entity - shall be the registered office of the hotel. If the Contractual Partner of the Hotel does not have a general place of jurisdiction within the territory of the Federal Republic of Germany, the place of jurisdiction shall be the registered office of the Hotel. However, the hotel is also entitled to institute complaints and other legal proceedings also at the Guest's general place of jurisdiction. The Hotel is not willing and not obligated to participate in dispute resolution procedures before a consumer arbitration agency. 4. The laws of the Federal Republic of Germany shall apply to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). 5. Should individual provisions of these General Terms and Conditions for the Hotel Accommodation Contract be or become invalid or void, the validity of the remaining provisions shall not be affected thereby. The statutory provisions shall apply additionally. Version: March 2019 General Terms and Conditions for Event Organization I. Scope 1. These General Terms and Conditions apply to contracts for the letting of conference, banquet and meeting spaces of the Hotel for the organization of events such as conferences, banquets, seminars, meetings and other events as well as to any further supplies and services by the hotel in connection therewith, in particular the reservation of accommodation. 2. Derogating terms and conditions, even if included in the General Terms and Conditions of the Contractual Partner, shall not apply unless expressly acknowledged in text form by the hotel. II. Conclusion of Contract, Contractual Partner 1. The Contract on Event Organization (hereinafter referred to to in short as “Contract”) shall come into existence by Ordering Party's acceptance of the Hotel's offer. The parties to this contract are the respective operating company of the hotel and the ordering party. If the Ordering Party concludes the Contract on behalf of a third party, such third party shall become the Contractual Partner of the Hotel in lieu of the Ordering Party; The Ordering Party shall in particular inform the Hotel of this fact in due time before the Contract is concluded and provide the Hotel with the name and address of the actual Contractual Partner. 2. If the Ordering Party evidently concludes the Contract on behalf of a third party or if the third party has instructed a commercial agent or organizer to complete the Contract, the Ordering Party, the agent or the organizer shall be jointly and severally liable with the third party, who shall become a contractual partner, for any obligations arising from the contract to the extent of the hotel was so notified by the ordering party, agent or organizer. Independent of this, the Ordering Party is obliged to pass on all booking-related information to the third party, in particular the present General Terms and Conditions. 3. Sub-letting and re-letting of the let rooms, space or glass cases as well as invitations to job interviews, sales and other events shall require the hotel's prior consent in text form. III. Services, prices, payment, set-off 1. The Hotel is obliged to render the services ordered by the Contractual Partner and consented to by the Hotel in accordance with the present General Terms and Conditions. 2. The Contractual Partner is obliged to pay the prices of the hotel agreed or applicable for these services. This also applies to third-party services and expenses which the contractual partner incurs to the hotel in connection with the event, in particular also to claims of copyright collection societies. The prices agreed shall include VAT at the applicable statutory rate. If the period elapsing between conclusion of the contract and performance of the contract exceeds four months and VAT at the statutory rate increases after conclusion of the contract, the hotel reserves the right to increase the agreed prices by the amount by which the applicable VAT has increased . Moreover, the contractual partner shall be liable for the payment of all food and beverages ordered by the participants of the event as well as any other costs incurred by the participants of the event. 3. Upon receipt, invoices issued by the hotel shall become due for payment immediately, without deduction. The hotel may at any time request the contractual partner to pay claims due for payment without undue delay. The contractual partner shall be in default at the latest upon failure to pay within 30 days after the due date and receipt of an invoice. This shall apply to Contractual Partner who is consumer only if these consequences have been specified in the invoice For each reminder sent after default occurs, the Hotel may charge a reminder fee in the amount of € 5.00. 4. The hotel is entitled to request from the contractual partner, on conclusion of the contract or later, a reasonable advance payment or security in the form of a credit card guarantee, downpayment or similar. The amount of the advance payment and the payment dates may be agreed in the contract in text form. 5. In justified cases, eg payment arrears of the customer or expansion of the contractual scope, the hotel is entitled to request, also after conclusion of the contract up to the commencement of the event, an advance payment or furnishing of security within the meaning of clause 4 above or the increase in the advance payment or security agreed in the contract up to the full agreed remuneration. 6. The Contractual Partner shall be entitled to set off a claim of the hotel only with unappealable and final res judicata claims. IV. Rescission by the Contractual Partner, cancellation 1. The Hotel grants the Contractual Partner the right to rescind the Contract at any time subject to the following conditions: a) If the Contractual Partner rescinds the reservation, the Hotel shall be entitled to reasonable compensation . b) The hotel may elect to claim from the contractual partner damage compensation in the form of a lump-sum compensation amount instead of a specifically calculated compensation. In the case of rescission more than 60 days before the date of the event, the lump-sum compensation shall amount to 50% of the contractually agreed price for the event, in particular for the lease of the hotel space, the rooms and the provision of food and beverage. In case of rescission fewer than 60 days prior to the date of the event, the lump-sum compensation shall amount to 80% of the contractually agreed price for the event, in particular for the lease of the hotel space, the rooms and the provision of food and beverage. The amount contractually agreed shall be calculated in accordance with the agreed number of participants. If a price for food and beverage has not yet been contractually fixed, the lowest-priced 3-course menu of the respective event offer applicable at that time shall form the basis of the lump-sum compensation. The Contractual Partner shall be free to prove that the hotel has not suffered any damage, or that the damage incurred to the hotel amounts to less than the lump-sum compensation claimed. c) If the hotel calculates the damage specifically, the amount of such reasonable damage may total as a maximum the contractually agreed price for the services to be rendered by the hotel, less the value of the expenses saved by the hotel as well as the amount accruing to the hotel from supplies and services rendered to any other contractual partners instead. 2. The above provisions on the compensation shall apply mutatis mutandis if the Contractual Partner does not make use of the booked services and fails to notify this fact to the hotel in due time. 3. If the hotel has granted to the contractual partner an option to rescind the contract within a certain period without any further legal consequences, the hotel shall not be entitled to any compensation. For the question of whether the declaration of rescission is made in due time, receipt thereof at the hotel shall be decisive. The Contractual Partner has to declare the rescission in text form. V. Rescission by the Hotel 1. If a rescission right free of charge has been granted to the Contractual Partner according to IV clause 3, the Hotel shall likewise be entitled to rescind the Contract within the agreed period in the event that other guests and customers inquire for the booked rooms and meeting spaces and the Contractual Partner does not waive its rescission right free of charge pursuant to IV clause 3 after being requested to do so by the hotel. 2. If an agreed advance payment or security, or such advance payment or security as requested pursuant to III clause 5, is not performed, also after expiry of a reasonable grace period set by the Hotel, the Hotel shall also be entitled to rescind the Contract. 3. Moreover, the hotel is entitled to extraordinary rescission of the contract for good cause, in particular if • force majeure or other circumstances not attributable to the hotel make it impossible to perform the contract; • misleading or incorrect statements on material facts have been used in booking events, for example with respect to the name of the organizer or the purpose of the event; • the hotel has good reason to assume that the event may jeopardize the hotel's smooth business operations, safety, or reputation in the public, without such matters being attributable to the hotel's scope of control or organization; • unauthorized sub-letting or re-letting according to II clause 3 exists; • a case of VI clause 3 exists; • the hotel has gained knowledge of the fact that the financial situation of the contractual partner has considerably worsened after conclusion of contract, in particular if the guest does not settle due claims of the hotel or does not provide sufficient security and as a result payment claims of the hotel appear to be jeopardized; • the Contractual Partner has filed an application for the opening of insolvency proceedings on its assets, submitted an asset report pursuant to Section 802c of the German Code of Civil Procedure (Civil Procedure Code - ZPO), initiated extra judicial proceedings for the settlement of debts or suspended its payments. • Insolvency proceedings are opened on the assets of the contractual partner or the opening of insolvency proceedings is rejected for lack of assets. 4. The hotel is obliged to inform the contractual partner in text form of the exercise of the right of rescission without undue delay. 5. In the above cases of rescission, the Contractual Partner shall not be entitled to compensation for damage. VI. Arrival and departure 1. The Contractual Partner is not entitled to the provision of specific rooms unless the Hotel has confirmed the provision of specific rooms in text form. 2. Booked rooms shall be available to the Contractual Partner from 3.00 pm on the agreed date of arrival. The Contractual Partner shall not be entitled to earlier provision unless it has agreed on this with the hotel in writing. 3. Booked rooms shall be claimed by the contractual partner or by the respective participants of the event on the agreed date of arrival by 6.00 pm at the latest. Unless a later time of arrival has expressly been agreed, the hotel shall have the right, after 6.00 pm, to place the booked rooms with other customers without the contractual partner being able to claim any compensation as a result. In this regard the hotel is entitled to rescission. 4. On the agreed date of departure, the rooms shall be vacated and placed at the hotel's free disposal by 11.00 pm at the latest. For rooms not vacated by then, the hotel may charge, beyond the damage incurred to it thereby, until 6.00 pm the daily room rate for the additional use of the room and from 6.00 pm 100% of the full applicable price for board and lodging. The Contractual Partner is free to prove to the hotel that no damage or a considerably lower damage was incurred to the hotel. VII. Changes in number of participants and time of event 1. Upon placing the order, the Contractual Partner is obliged to indicate to the Hotel how many persons are expected to participate in the event. Four working days prior to the event at the latest, the hotel must receive notice of the final number of participants in text form so as to ensure thorough preparation. A change in the number of participants by more than 5% shall require the hotel's consent. 2. When charging services to be rendered by it based on the number of registered participants (such as food and beverage), the hotel shall calculate its price based on the actual number of persons present if the registered and contractually agreed number of participants increases. If the contractually agreed number of participants decreases by more than 5%, the hotel shall be entitled to charge for the contractually agreed number of participants less 5%. 3. If the number of participants decreases by more than 10%, the hotel shall be entitled to reasonably increase the prices and to change the confirmed rooms unless such increase and / or change would be unreasonable for the contractual partner. The prices may also be changed by the hotel if the contractual partner subsequently wishes to make changes to the number of the participants, the services of the hotel or the duration of the event, and the hotel gives its consent. If a separable part of a booked event is not used, the hotel may request reasonable compensation for the part not called pursuant to the provisions of IV clause 1 a) to c). 4. The Contractual Partner is free to prove that the hotel's expenditure savings are higher. 5. If the agreed times scheduled for the beginning and the end of the event are postponed without the hotel's prior consent in text form, the hotel may invoice additional costs for the provision of personnel and equipment unless the hotel is responsible for such postponement. 6. For events lasting later than 11.00 pm, the hotel may, unless otherwise provided, charge its personnel costs as of such time on an itemized basis. Moreover, the hotel may invoice travel expenses incurred to its staff on an itemized basis if they have to leave for home outside public transport operating hours. VIII. Food and beverages brought in The Contractual Partner may bring along food and beverage to the events only if this is agreed with the Hotel in text form. In these cases the Hotel may charge a service fee to cover the overhead costs. IX. Holding of the event 1. If the hotel obtains technical or other equipment for the event from third parties for and on instruction of the contractual partner, it shall act on behalf of, on authorization by and for the account of the contractual partner. The contractual partner is liable for careful handling and orderly return of such equipment. It shall indemnify the hotel from any claims asserted by third parties resulting from the use of such equipment. 2. The use of electrical equipment owned by the Ordering Party or the Contractual Partner with the Hotel's power mains shall require the Hotel's prior consent in text form. Any disruptions or damage to the Hotel's technical installations resulting from the use of such devices and equipment shall be borne by the Contractual Partner unless such damage is attributable to the hotel. The hotel is entitled to record and charge the electricity costs resulting from such use on a flat-rate basis. 3. With the hotel's consent, the contractual partner is entitled to use its own telephone, telefax and data transmission equipment. The hotel may charge line and connection fees for such use. If the connection of the contractual partner's own systems results in the hotel systems suitable for the intended purpose remaining unused, a reasonable compensation for loss of use may be charged. 4. The hotel shall endeavor to remediate immediately any disruptions to the technical or other equipment provided by the hotel as notified by the contractual partner without undue delay. Payment may not be withheld or reduced unless such disruptions are attributable to the hotel. 5. The Contractual Partner is obliged to procure at its own expense, all consents of the authorities as may be required to carry out the event. It is responsible for complying with such consents as well as any other provisions under public law in connection with the event. If the Contractual Partner delegates performance of services as part of the event (such as assembly works, etc.) to third parties, the Contractual Partner shall ensure observance of all relevant occupational protection and safety regulations. 6. The Contractual Partner is responsible for satisfying the formalities and for settlement with the competent institutions (eg GEMA) as required within the scope of music performance and sound systems arranged by the Contractual Partner itself. 7. The Contractual Partner may not use names and trademarks of the hotel as part of advertising for the event except as agreed on in advance with the hotel. X. Items brought in 1. Should the Contractual Partner bring along exhibition pieces or other items - even personal items - to the event rooms / the hotel, it shall do so at its own risk. The hotel accepts no liability for loss, destruction or damage except in cases of gross negligence or intent on the part of the hotel. This shall not apply to losses arising from injury to life, limb or health. Also excluded from this liability exemption are all cases in which safe custody constitutes a duty typical for the contract in question. 2. Decoration material brought along must comply with the fire prevention regulations for which the hotel is entitled to request a confirmation issued by the competent authorities. If such confirmation is not furnished, the hotel shall be entitled to remove material already brought along at the customer's expense. Given the potential damage involved, installation and mounting of items shall require prior consultation and agreement with the hotel. 3. After the end of the event, the exhibition or other items brought in shall be removed without undue delay. The hotel is entitled to remove and store any items left behind at the Contractual Partner's expense. If such removal involves an unreasonably high expenditure, the hotel is entitled to leave the items in the room in which the event took place and to charge the respective rent for such room for the time during which the items remain therein. The Contractual Partner is reserved the right to prove that less damage was incurred and the hotel is reserved the right to prove that higher damage was incurred. 4. Packaging material (cardboard, boxes, plastic material, etc.) attributable to the contractual partner or a third party in connection with the delivery of items for the event shall be disposed of or removed by the contractual partner. If the Contractual Partner leaves packaging material in the Hotel, the Hotel is entitled to dispose of it at the Contractual Partner's expense. XI. Liability of the contractual partner 1. The contractual partner shall be liable for all damage to buildings or fixtures caused by event participants and / or visitors, employees, other third parties from the contractual partner's sphere or by the contractual partner itself or its legal representatives and agents . 2. The Hotel may request the Contractual Partner to provide reasonable security to cover any claims for damage (eg insurance, guaranty deposits, guarantees). XII. Liability of the hotel, limitation 1. In the event of any disruption to or defects in the services of the hotel, the hotel shall endeavor to remedy the same as notified by the contractual partner without undue delay. If the contractual partner culpably fails to notify the hotel of a defect, this shall not establish a right to reduce the contractually agreed remuneration. 2. Subject to the statutory provisions, the hotel shall be liable for all damage arising from injury to life, limb and health as well as in the case of a guarantee given by the hotel and for malicious non-disclosure of defects. 3. For all other damage not covered by XII clause 2 and caused by slight negligence on the part of the hotel, its legal representatives or its agents, the hotel shall be liable only if such damage is attributable to a typical contractual obligation. In these cases liability shall be limited to the damage typically foreseeable for this contract type. 4. The foregoing limitations of liability shall apply to all damage claims, irrespective of their legal ground, including claims in tort. The foregoing limitations and exclusions of liability shall also apply to any claims for damages of a contractual partner against employees or agents of the hotel. 5. For items brought in, the hotel is liable to the contractual partner subject to the statutory provisions, ie up to 100 times the room rate, however, up to a maximum of € 3,+4998612166. For valuables (cash, jewelery etc.), liability shall be limited to € +4998612166. The Hotel recommends depositing items in the room safe or central hotel safe. 6. If the contractual partner is provided with a parking space in the garage or the car park of the hotel, even against payment, this shall not constitute the conclusion of a contract of bailment. The hotel shall not have any surveillance obligations for the vehicles. If vehicles or the contents of vehicles parked or otherwise situated on the hotel premises are lost or damaged, the hotel shall not be liable unless the hotel has caused such damage by intent or gross negligence. This also applies to agents of the hotel. The damage must be asserted to the hotel on departure from the hotel at the latest. 7. Wake-up services shall be performed by the hotel with the utmost care. Claims for damages are excluded except in cases of gross negligence or intent. 8. The hotel shall treat with care messages, mail and consignment of goods for the contractual partner and the participants. The hotel shall ensure delivery, storage and, upon request and against payment, forwarding of the same as well as of found items upon inquiry. Claims for damages shall be excluded except in cases of gross negligence or intent. The hotel is entitled to hand over the aforementioned items to the local lost property office after a storage period of one month at the latest, charging a reasonable fee. 9. The Contractual Partner's claims for damages shall fall under the statute of limitations no later than two years from the time the Contractual Partner obtains knowledge of the damage, or, irrespective of such knowledge, no later than three years from the damaging event. This shall not apply to liability for damages arising from injury to life or limb as well as for any other damage based on a breach of duty through intent or gross negligence on the part of the hotel, a legal representative or an agent of the hotel. XIII. Final provisions 1. Changes or amendments to the contract, to the acceptance of the offer or to these General Terms for Event Organization must be made in text form. Any unilateral changes or modifications on the part of the Contractual Partner shall be invalid. 2. Place of performance and payment shall be the registered office of the hotel. 3. The place of jurisdiction - if the contractual partner of the hotel is a merchant or a public-law legal entity - shall be the registered office of the hotel. If the Contractual Partner of the Hotel does not have a general place of jurisdiction within the territory of the Federal Republic of Germany, the place of jurisdiction shall be the registered office of the Hotel. However, the hotel is entitled to institute complaints and other legal proceedings also at the Contractual Partner's general place of jurisdiction. The Hotel is not willing and not obligated to participate in dispute resolution procedures before a consumer arbitration agency. 4. The laws of the Federal Republic of Germany shall apply to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). 5. Should individual provisions of these General Terms and Conditions for Event Organization be or become invalid or void, the validity of the remaining provisions shall not be affected thereby. The statutory provisions shall apply additionally. Version: March 2019